OperationsClient Management
How to Stop Scope Creep at Your Agency
Scope creep is the top margin killer at agencies. Learn how to detect it early, quantify the damage, and put systems in place to prevent it.
ClarityDeskBlog
Insights and best practices for services firms and agencies.
ClarityDeskFinancial Management Client Management
How to Know Which Clients Are Profitable
Most agencies guess which clients are profitable. Here is how to calculate true client profitability using fully loaded costs, and what to do with the results.
ClarityDeskFinancial Management Operations
Why Your Agency Isn't Profitable (And How to Fix It)
Most agencies are busy but not profitable. Here are the 5 hidden profit leaks draining your margins, with specific benchmarks and steps to fix each one.
ClarityDeskOperations
How to Calculate Your Agency's Utilization Rate
The exact formula for calculating utilization rate at your agency. Includes benchmarks by role, available hours adjustments, and the link to profitability.
ClarityDeskGrowth & Strategy Financial Management
Agency Pricing Models: Retainer vs T&M vs Fixed Fee
Compare retainer, time & materials, and fixed fee pricing for agencies. Learn when to use each model, how to scope and price them, and the right revenue mix.
ClarityDeskOperationsFinancial Management
Metrics That Matter: How to Measure Your Agency's Performance
Revenue alone won't tell you if your agency is healthy. Here are the metrics that actually matter and how to track them.
ClarityDesk